- Use of our website
- Availability of the service
- How is the purchase made
- Acceptance of the purchase and confirmation of reception of the order
- Validity of the offer and availability of the products
- Delivery and shipping costs
- Price and payment
- Language or languages in which the contract can be formalized
- Customer Support
- Return policy
- Register as a customer
- Modification of the data and low
- Dispute resolution
This document contains the Conditions that regulate the sale of the products presented on this website by Enric Aguilar Puig (with trade name “Enric Aguilar”), C / Dr. Rovira 20, C.P. 08211, Castellar del Vallès (Barcelona) Spain and NIF 34763955F.
Please read these Conditions carefully before placing an order. If you do not agree with these, please refrain from placing an order.
These Conditions of Sale could be modified at any time, so you must read them before making each purchase. If you have any questions related to the Conditions of Sale or wish to make a claim you can contact us through our Customer Service, by sending an e-mail to email@example.com, or by calling +34 937 144 878 during customer service hours (Monday to Friday: 10am to 1pm and 5pm to 8pm, except holidays.
2. USE OF OUR WEBSITE
By checking the box “I accept the conditions of sale”, you declare that you have read and accept without reservation the present Conditions of Sale, and, especially, the following:
- You will not be able to make any speculative, false or fraudulent request.
- You force us to provide us with certainty your email address, postal address and / or other contact information.
- Keep in mind that, if you do not provide us with all the information we need, we will not be able to process your order. In any case, prior to confirming the purchase, you must confirm acceptance of these Conditions by activating the “I accept the conditions of sale” box.
3. AVAILABILITY OF THE SERVICE
The articles offered through this website will be available throughout Spain, the European Union and the rest of the world.
No shipments are made to PO Boxes, so it is necessary to give us the exact delivery address.
4. HOW IS THE PURCHASE MADE
You will see that buying at Enric Aguilar is comfortable and easy. Once you have selected the item you want to buy, you must click on it and select the number of items you want.
Once you have selected the number of items, you must click on the “Add to cart” option and then on the “Go to shopping cart” option, to then indicate the shipping information and access the payment options.
5. ACCEPTANCE OF THE PURCHASE AND CONFIRMATION OF THE ORDER RECEIPT
Acceptance of the purchase must be made through the activation of the “Buy now” button. Then you must
(l) indicate your personal and shipping information so that we can process your order;
(ll) Once the order has been reviewed, accept the Conditions of Sale by marking the corresponding box, and then click on the “Buy now” option.
If you pay by credit card, you will be redirected to the Banc Sabadell secure environment to make the payment.
Once the purchase has been accepted and the payment has been made, you will receive an email so you can know the status of your order.
6. VALIDITY OF THE OFFER AND AVAILABILITY OF THE PRODUCTS
The offer of the products is valid while on the website www.enricaguilar.com there is such an offer, unless a specific period is reported, as in the case of promotional offers for specified dates.
In any case, all orders are subject to their availability. If there are difficulties with your supply or stock, we will refund any amount you may have paid.
We reserve the right to withdraw any product from this website at any time.
7. DELIVERY AND SHIPPING COSTS
Shipments will be made through a courier company. The delivery times will be of a general nature of a maximum of 10 working days. These terms may vary depending on the specific circumstances of each order, such as the availability of the chosen product or the shipping area. Also, in exceptional circumstances this period could be altered by extraordinary incidents in the carrier or by difficulties in the delivery of the goods.
The shipping costs are as follows:
Home delivery service cost:
- Spain: Free Shipping
- European Union: € 6 (VAT included)
- Rest of the world: € 12 (VAT included) Please note that at the address indicated you must be able to make the delivery during business hours.
Remember that no shipments are sent to PO Boxes, so it is necessary to give us the exact delivery address.
If you did not receive the order within the referred period or you have any questions you can contact us through our Customer Service, by sending an e-mail to firstname.lastname@example.org, or by calling +34 937 144 878 within the hours of customer service (Monday to Friday from 10am to 1pm and from 5pm to 8pm), except holidays.
Shipping costs can be modified at any time without prior notice.
Said change will be applicable from the moment in which the modification is included in the help pages and the contract published on this Website. In any case, those shipping costs that appear at the time of placing the order will be valid.
8. PRICE AND PAYMENT
The price of the products will be the one stipulated at all times on our website.
All prices are indicated in EUROS. The prices indicated on the website include the corresponding VAT.
Prices may change at any time, but will not affect orders to which we have already sent a shipping confirmation.
8.2. Payment Methods
All purchases can be paid, through the following means:
- Visa Electron
8.3. Security during the payment process
The data is transmitted in encrypted form through the SSL protocol. If you choose to make the payment via card, once you have clicked the corresponding payment button, you will be directed to a secure page of the bank with which we work in which you will be asked for your card information (card number, holder, expiration date and CVV). Once this information has been entered, the transaction will be sent to the issuer of your card, which will validate the transaction’s authentication.
Once the bank has confirmed the authentication, the charge will be charged to the card.
Otherwise, the order will be canceled. In any case, you will be informed of the result of the operation.
By making a card payment you confirm that you own it.
9. LENGUA O LENGUAS EN LAS QUE PUEDE FORMALIZARSE EL CONTRATO
The contract has to be formalized in Catalan, Spanish or English.
10. CUSTOMER SUPPORT
So that your shopping experience is always comfortable, in case of doubt you can get in touch with our customer service, through any of the following means:
- Sending an email to email@example.com
- By telephone calling our operators (+34 937 144 878). The customer service hours are from Monday to Friday from 10am to 1pm and from 5pm to 8pm, except national holidays.
The products are guaranteed from the date of the invoice against any material or manufacturing defect during the corresponding legal period